Shipping policy

Shipping Policy

Thank you for shopping with HANCO. We’re committed to getting your order to you quickly, safely, and affordably. Please review our shipping policy below for details on processing times, shipping rates, and more.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification as soon as your order ships.

Shipping Rates & Delivery Estimates

We currently ship within the United States only.

• Standard Shipping (3–7 business days): $5.95

• Express Shipping (1–3 business days): $12.95 (optional upgrade)

• Free Standard Shipping on all orders over $50

Shipping charges are calculated at checkout. Delivery times are estimates and may vary based on location and time of year.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link. Please allow up to 48 hours for tracking information to update.

Delays

While we strive to meet all estimated delivery windows, unexpected delays can occur due to high order volume, carrier issues, or weather. We appreciate your patience and understanding.

Lost or Damaged Orders

If your package is lost in transit or arrives damaged, please contact us at info@hancoactive.com within 7 days of the estimated delivery date. We’ll be happy to assist in resolving the issue.